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The Center for Excellence in Operations, Inc. (CEO) is a leading global operations management consulting firm specializing in Improvement Excellence™ - The mastery of developing and implementing successful strategic and continuous business improvement initiatives, transforming culture, and enabling organizations to improve how they improve. Improvement Excellence is the fusion of all improvement methodologies such as Kaizen, Lean, Six Sigma, Education and Change Management, and integration of Enabling Technologies.

Our engagements reach far beyond the improvement tools themselves. CEO's expertise is Implementation: We integrate the key infrastructural elements of Creative Leadership, Improvement Strategy and Vision, Deployment Planning, Customized Education and Development, Execution Best Practices, Performance Management, and Sustainable Continuous Improvement and Cultural Change. Our clients are Benchmark Lean/Six Sigma deployments - They view strategic improvement as a competitive weapon throughout their enterprise and extended enterprise. Our clients also achieve a velocity, magnitude, and upward direction in improvement, financial results, and culture change unmatched by global competitors and other organizations.

"The World of business is transforming itself rapidly into interdependent transactional enterprises. This transformation is creating the greatest opportunities for organizations to improve, leapfrog competitors, and dominate global markets in the new economy. The future of improvement must focus aggressively on these mission-critical transactional processes because the competitive leverage and benefits are enormous."
Terence T. Burton
President

World Headquarters

The Center for Excellence
in Operations, Inc.

10 Chardonnay Terrace
Bedford, New Hampshire 03110
Telephone: (603) 471-0300
Contact:
Terence T. Burton,
Managing Director
burton@ceobreakthrough.com

European Practice

The Center for Excellence
in Operations, Inc.

Tizianstrasse 104
D-80638 München Germany
Telephone: 0049 172 824 6401
Contact:
Dr. Helmut G. Falser
Europe Practice Director
falser@ceobreakthrough.com

CEO's Founding Principles

Our firm was founded in 1991 to provide high impact business improvement consulting services based on our 10X Principle

  • CEO's focus has always been practical "hands-on" implementation followed by tangible breakthroughs in business performance and our consistent unmatched financial results with clients.

  • Our aim is to help our clients achieve real annualized benefits in excess of 10 times CEO's fees (10 X), within twelve months from the start of our project. Some of our clients have achieved results in excess of 30-50 times CEO's fees.

  • 100% of our clients have rehired CEO for several other projects because of our ability to deliver proven, measurable results. We have worked continuously with some clients for 5-10 years on various assignments. This is a significant differentiator in the consulting industry.

CEO understands what it takes to achieve total Best-In-Class performance - We work closely with our client executives and organizations to implement innovative, systemic change and strive to achieve breakthrough results. Unlike many of our competitors, we don't just train and/or write reports and then disappear when the tough work of implementation begins.


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Terence T. Burton,
Managing Director
The Center for Excellence
in Operations, Inc.

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