The Center for Excellence in Operations, Inc.
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The Center for Excellence in Operations, Inc. (CEO) is a leading global operations management consulting firm specializing in Lean Six Sigma, Supply Chain Excellence, Accelerated Product Development, Technology-Enabled Improvement, and other strategic improvement initiatives. We differentiate ourselves from our competition by our ability to achieve documented operating and financial results, and transform culture.

Our Mission: Helping clients achieve a sustainable benchmark rate of improvement equal to an annualized 10X to 50X+ return on their investment within 12-18 months. In our twenty years of existence, we have accumulated billions of dollars in documented benefits for our clients.

Our Expertise: We are experts at adapting strategic improvement initiatives to the specific uniqueness, complexities, and business challenges of our clients' operating environments.

Our Clients: CEO's practice serves all industry sectors - diversified manufacturing, hospitals, financial services, government, and other organizations challenged with the need to improve their operating environments significantly and quickly.

Our Reputation: We enjoy the reputation of both thought leaders and implementation experts. For example, our latest Improvement Excellence™ and Scalable Lean Six Sigma™ methodologies target and accelerate the process of improvement based on the philosophy of "improving how we improve" in the current challenging economy.

Our Unmatched Track Record: 100% of our clients have rehired CEO for several other projects because of our "trust in delivery" with a quantifiable ROI. We have worked continuously with some clients for 5-10 years on many different assignments. This is a remarkable performance differentiator in the consulting industry.

World Headquarters

The Center for Excellence
in Operations, Inc.

10 Chardonnay Terrace
Bedford, New Hampshire 03110
Telephone: (603) 471-0300
Contact:
Terence T. Burton,
Managing Director
burton@ceobreakthrough.com

European Practice

The Center for Excellence
in Operations, Inc.

Tizianstrasse 104
D-80638 München Germany
Telephone: 0049 172 824 6401
Contact:
Dr. Helmut G. Falser
Europe Practice Director
falser@ceobreakthrough.com

CEO's History and Founding Principles

Our firm was founded in 1991 with a mission to provide high impact consulting services based on "hands-on" implementation followed by tangible breakthroughs in business performance. We have a consistent, unmatched track record of achieving breakthrough results with clients. This track record is unmatched by both the competitors of our clients, and the competitors of CEO.

Our Value Proposition includes three essential imperatives:

  1. Help clients lead, organize, deploy, and execute improvement initiatives as an investment with an entitled ROI, rather than another high risk, train-the-masses fad program with questionable results.

  2. Achieve real annualized benefits in excess of 10 times CEO's fees (Our 10 X Principle), within twelve months from the start of our project. Many of our clients have achieved documented annualized benefits in excess of 30 to 50+ times CEO's fees.

  3. Develop CEO's core competency of leading and sustaining strategic improvement internally within our client organization as quickly as possible. There is a huge intrinsic value of enabling our clients' to sustain improvement and culture change without the continued dependence upon CEO. Over the years, we are proud to return to a prior client and learn from their continued successes.

CEO understands what it takes to achieve total Best In Class performance. We work closely with our client executives and organizations to implement innovative, systemic change and strive to achieve breakthrough results. Unlike many of our competitors, we don't train the masses, focus on improvement tools with trivial results, or write reports and then disappear when the tough work of implementation with a demonstrated ROI begins. Organizations choose to work with CEO because they are committed to the goal of improvement as a new cultural standard of excellence, and a critical enabler of strategic and operating success.


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photo

Terence T. Burton,
President and
Chief Executive Officer

The Center for Excellence
in Operations, Inc.

Profile of
Terence T. Burton
Founder and President

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