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Client Testimonies

Who are our model clients?
First of all, our clients are not model clients on Day 1 of an assignment. The most valuable services that CEO provides up-front is working with executives and managers to set up our engagements for win-win success. These organizations quickly develop the same identical success characteristics including:

• An extremely Creative, Forward Thinking, and Cohesive Leadership Team that is anxious for results, but also and appreciates the tough work to permanently transform culture;
  
  
• An Integrated Business Strategy that mandates continuous breakthrough improvements as a key enabler of market leadership in their various businesses, and personal performance for their Associates;
  
  
• A well-defined Deployment and Execution Plan that addresses the "what's and why's" of change to the organization, identifies highly focused improvement opportunities, establishes stretch goals and target benefits, deploys the correct improvement methodologies, and promotes a sense of excitement and interest in playing an active role in their improvement initiative;
  
  
• A formal Deployment Infrastructure and Team-Driven Organization visibly committed by their actions and direct involvement at all levels; and
  
  
• Frequent Measurement and Feedback of progress, with decisive Corrective Actions where necessary.

In a World where over 80% of Lean/Six Sigma deployments are failures relative to their potential, organizations can not afford to approach their improvement initiatives with a bandwagon mindset. CEO understands how to navigate our clients through the obstacles of success and achieve Business Excellence: A state of real benefits beyond what was thought to be possible, and a culture to continue the journey to a higher level of excellence and performance. Below are two recent examples.

Endicott Interconnect Technologies was founded in 2002 as a spin-off of IBM's microelectronics business. CEO has been working with EIT since March, 2007 on their "Business Excellence" deployment. This is a strategic improvement initiative across the entire organization, and integrates the improvement methodologies of Scaleable Six Sigma™, Lean Enterprise, Kaizen Quick Strikes, and Basic Improvement Skills™ at the grassroots level of the organization. By March, 2009 EIT has completed approximately 60 larger scale Lean/Six Sigma projects, dozens of Lean improvements, and hundreds of Quick Strike/Basic Improvement efforts. We have identified a total savings potential of over $50million. Their total savings in their initial 2 years is $16-$18 million annually, and EIT is just getting started.

FYI - This is a 40X improvement over CEO's fees!

Harman Professional Group (HPro), a division of Harman International, is the world's largest professional audio company. HPro companies include AKG Acoustics, BSS Audio, Crown International, dbx Professional, JBL Professional, Lexicon Pro, Soundcraft, and Studer. These companies design, manufacture and market leading professional audio products for recording and broadcast, musicians, cinema, touring sound, commercial sound and contracting applications. CEO has been working with HPro since August, 2006 on several Lean and "Business Excellence" (Lean/Six Sigma) deployments in their various divisions in the U.S. and Europe. In less than 3 years, HPro has completed over 75 larger scale Lean/Six Sigma projects in 3 major divisions, and a major Lean initiative in their UK facility for an estimated total savings of over $12 million annually, and HPro is just beginning this Business Excellence improvement journey.

FYI - This is a 28X improvement over CEO's fees!

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